Topps Group is the UK’s leading tile specialist, delivering a multi-brand, multichannel offer that serves every customer segment in the tile market. In recent years the Group has developed and diversified and now includes six primary trading brands operating across three sales channels, offering tiles and associated products to a wide range of customers and clients across all sectors in the UK.
Group at a Glance
Physical Assets
Nationwide Store Network
Specialist Distribution Fleet
Extensive Stock Holding
National Distribution Centres
Services
Nationwide Store Teams
Direct Sales Teams
Central Support
Digital Convenience
World-class Customer Service
What our customers say about us
Customer service is outstanding
In the past I have had tiles that were damaged during delivery immediately replaced. Any problems you might encounter will be dealt with promptly by one of the members of staff. As they have a good range of tiles I don’t look elsewhere as, when you need it, such good customer service is a blessing.
Fantastic products, support and delivery
First time ordering from Pro Tiler Tools. Fantastic products, support and delivery. Had some questions and the sales team responded immediately with just the info needed. And the products arrived on time and in good condition. Thank you!
New home renovation
The tiles are just what we wanted, we love the design and the colour,these will look great when we fit them, pleasure with the tiles company who made everything possible, delivered on the day we wanted, good price too.
I would use this company again on future products.
Thanks to the sales and customer service teams, great job all round.
Very happy customer
Absolutely delighted with the customer service I received from Jeannie at the Fort Kinnaird branch. Good customer service is very rare these days but I have to say Jeannie is defo one of the best I have come across.
Customer service is the best
Tiles are beautiful, stunning in fact and the customer service is exemplary. 10/10 and highly recommended.
Nothing was too much trouble
I visited the Burgess Hill store not knowing anything about tiling and just had the measurements in inches.
The young man soon converted it to square metres, then guided me in the right direction. Nothing was too much trouble and bother, people behind the counter made me feel comfortable and welcome.
First-class service
Excellent service from the staff at the Lowestoft branch.
They made choosing and ordering the tiles for my daughter’s bathroom so easy. Delivery was on the day arranged and the tiles arrived in perfect condition.
We had 3 boxes of unopened tiles left over and returning them and receiving a refund was straight forward.
I would highly recommend using this store. Thank you to all the staff who helped us.
Great online ordering experience
I found this company while searching the internet. Well what a great find. I ordered a large amount of tools and supplies. Pro Tiler Tools delivered 100%.
Great ordering experience on the website, fast delivery and good prices. Very happy customer and I will be ordering from this company again. Thank you Pro Tiler Tools.
Brilliant helpful service from initial order to delivery.
Will definitely be using this company for future works.
Every transaction with Pro Tiler Tools is positive
Broad range of quality products at good prices, and genuinely helpful knowledgeable staff.
Opening times are extensive.
This is a company that aims to be the best at serving it’s customers, and it does a good job of that!
Five stars
BIG THANK YOU.
Excellent customer service, fantastic people, highly recommend.
